Autonomous Mobile Robots Market Size

Autonomous Mobile Robots (AMR) Market in Service Industry Size

Autonomous Mobile Robots Market in Service Industry was valued at over USD 1.5 Billion in 2023 and is anticipated to grow at a CAGR of over 25% between 2024 and 2032. The exponential growth of e-commerce has led to a surge in parcel volumes, creating challenges for traditional delivery methods in efficiently meeting the demand.

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AMRs offer innovative solutions by automating the last-mile delivery process, enabling faster & more reliable deliveries directly to customers' doorsteps. Today's consumers expect quick, flexible, and convenient delivery options. Autonomous last-mile delivery robots can operate 24/7, offering same-day or even hour-specific deliveries, thus meeting consumer expectations and improving customer satisfaction. Major players in the market are developing autonomous last mile delivery robots, contributing to market growth.
 

For instance, in March 2022, Swiss-Mile launched its new last-mile delivery robot which combines legs and wheels. The robot can transform from a four-wheeled to bipedal in a matter of seconds and reach a speed of 13.87 mph. It can carry payloads including materials, tools, goods, and sensors, up to a maximum capacity of 110 pounds.
 

The growth in the hospitality and healthcare industries significantly contributes to the expansion of the Autonomous Mobile Robots (AMR) market in the service industry. As these sectors continue to evolve and seek innovative solutions to enhance operational efficiency, improve customer & patient care, and address labor shortages, AMRs are increasingly becoming an integral part of their operational strategy.
 

In both hospitality and healthcare, AMRs are deployed to automate routine tasks such as cleaning, delivery of supplies, linen handling, and transporting meals. This automation allows staff to focus on more critical, value-added activities, thereby enhancing the overall operational efficiency. Major players are developing AMRs for this industry, contributing to market growth. For instance, in March 2023, Bear Robotics launched Servi Plus. Servi Plus features an expanded 40kg (88 lb) payload and a 16+ dish capacity. It is useful for automating repetitive work such as delivering orders to patrons at their tables and clearing dishes later.
 

The requirement for a strong manufacturing setup and high working capital is creating entry barriers for new companies in this sector. To conduct product development & testing, companies need large facilities, leading to high initial investments in properties. High initial investments required for the development, production, and deployment of Autonomous Mobile Robots (AMRs) can significantly restrain the growth of the AMR market in the service industry, particularly by limiting the entry of new players. Developing AMRs involves substantial investments in R&D to innovate reliable, efficient, and safe robots. New entrants must invest heavily in R&D to compete with the existing solutions, covering the costs related to prototyping, testing, and software development.