Autonomous Mobile Robots Market Analysis

Autonomous Mobile Robots Market in Service Industry Analysis

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Based on the type, the market is segmented into food runners, kitchen assistant, guide bot, cleaning robots and carry bot. In 2023, the cleaning robots segment dominated the market with a share of over 50%.
 

• There is a universal and ongoing need for cleaning solutions across various industries and environments including homes, offices, hospitals, hotels, and public spaces. As cleanliness and hygiene standards become increasingly important, the demand for efficient and effective cleaning solutions continues to grow.
   
•  Consumers seek solutions that can efficiently clean their homes with minimal effort and supervision. With growing concerns about environmental sustainability, there is a shift towards eco-friendly cleaning solutions. Many cleaning robots are designed to be energy-efficient and use sustainable materials, appealing to environmentally conscious consumers.
   
• For instance, in June 2022, Kanagawa Prefecture selected Cyberdyne Inc.’s Cleaning Robot CL02 Wiper Cleaning Type for inclusion in its initiative to subsidize the deployment of robots. This program falls under the auspices of the Sagami Robotics Industry Special Zone, an initiative by Kanagawa Prefecture aimed at promoting the adoption of life-supporting robots to address diverse societal challenges.
   

Based on vertical, the autonomous mobile robots market in service industry is divided into Quick service restaurant (QSR), hospitality, medical & healthcare, education, logistics & retail and others. The Quick service restaurant (QSR) segment is the fastest growing segment and anticipated to register a CAGR of over 25% from 2024 & 2032.
 

• With the increasing demand for contactless experiences, particularly in the wake of the COVID-19 pandemic, AMRs provide a safe and hygienic means of delivering orders to customers' tables or designated pickup areas.
   
• Moreover, the shortage of labor in the QSR sector has prompted businesses to explore automation technologies like AMRs to mitigate workforce challenges and improve service quality. AMRs offer a solution for contactless delivery, aligning with the increasing demand for hygienic dining experiences. By navigating autonomously through restaurant environments, they reduce wait times and enhance workflow processes.
   
• For instance, in November 2022, Miso Robotics broadened its presence in the UK restaurant industry by launching Flippy 2, its flagship robotic solution, to a Midlands branch of a large global quick-service restaurant chain. Flippy 2 operates fry stations autonomously, lowering order-to-delivery time, improving food consistency, and creating a better work environment.
   
• This innovation enables human employees to divert their attention to more customer-centric tasks, improving operational efficiency and overall dining experience. Such innovations drive the adoption of AMRs in the service industry.
   

Asia Pacific dominated the AMR market in service industry with a CAGR of over 25% between 2024 to 2032. China is well-known for its embrace of new technologies. It's expected that businesses in China will increasingly adopt AMR technologies to enhance competitiveness, increase productivity, and capitalize on automation. For instance, in March 2022, Pudu Robotics, a global pioneer in commercial service robots, launched four new items at its spring product launch in Shenzhen, China.
 

The theme "3+X" includes three delivery robots (SwiftBot, PUDU A1, and PUDU D1) and a cleaning robot (PUDU SH1). SwiftBot minimizes human-robot congestion in restaurants by 50% and increases machine speed by 30%, while PUDU A1 and PUDU D1 bring novel uses for robots in the restaurant and commercial sectors. These developments reflect a broader trend of technological advancements, encouraging wider adoption of service robots for diverse applications, thereby stimulating market expansion.