Automatic E-Call System Market Size - By Triggering Mode (Automatic E-Call System, Manual E-Call System), By Installation (Third Party Service (TPS) E Call, Standard E Call), By Vehicle & Forecast, 2024 – 2032

Automatic E-Call System Market Size

Automatic E-Call System Market size was valued at USD 1.2 billion in 2023 and is estimated to register a CAGR of over 11% between 2024 and 2032. As vehicles evolve with enhanced connectivity and advanced software capabilities, the technology supporting eCall systems is also advancing. The shift from traditional IP or GPS-based mechanisms to modern Telematic Control Units (TCUs) reflects this progress.
 

TCUs utilize V2X standards to wirelessly connect vehicles to cloud storage and other vehicles over mobile networks, offering more robust and versatile solutions. This evolution supports the seamless integration of advanced technologies, including self-driving systems, and ensures that eCall systems continue to benefit from cutting-edge innovations and regulatory advancements.
 

For instance, in April 2024, Continental Automotive in its important components for the new Mercedes-Benz E-Class, provided TCU as a safety component that ensures smooth data exchange with mobile phone networks and enables safety-relevant functions such as automatic emergency calls (eCall). Furthermore, eCall systems currently make use of 2G/3G circuit-switched cellular networks.
 

As these networks will be phased out in just a few years, emergency call systems (in-vehicle systems and infrastructure) will have to be adapted to the newest 4G/5G packet-switched cellular networks. With the planned shutdown of 2G and 3G networks by mobile operators between 2025 and 2030, it is crucial for manufacturers to upgrade existing eCall systems to ensure their continued functionality. The new regulations emphasize the importance of integrating packet-switched communication standards, which will allow for more efficient and reliable emergency response capabilities.
 

The growing evolution of technology has given rise to Next Generation (NG) based eCall. The traditional Circuit Switch (CS) eCall uses the older telephone network to establish a call between the vehicle and the emergency call center. CS eCall is considered due for replacement with the NG eCall, which is more advantageous and future-proof. The global transition to 4G/5G has been instrumental in the shift from CS eCall to NG eCall.
 

E-call systems in vehicles rely on continuous and reliable cellular connectivity to automatically contact emergency services during serious accidents. In areas with strong network coverage, such as urban regions, the system can quickly transmit critical data, including the vehicle's location and crash details, to first responders. However, in remote or rural areas with weak network signals, the system may struggle to establish a connection. This can lead to delays or failures in transmitting emergency information, which could slow down the response time of emergency services and potentially affect the outcome in life-threatening situations.
 

Automatic E-Call System Market Trends

The eCall automatic emergency call system for vehicles sold within the European Union, was introduced in 2015 and has been a mandatory requirement for all new cars in the EU since 2018. eCall systems currently make use of 2G/3G circuit-switched cellular networks. The European Commission's initiative to update the eCall standards and legislation to transition eCall to 4G and 5G networks is ongoing. The automotive industry will need NGeCall test solutions to deliver eCall modules that include the new NGeCall functions. In future years, it is expected that an upcoming Chinese eCall standard will also require 4G/5G packet-switched cellular networks.
 

Further, companies are collaborating to transition eCall to 4G and 5G networks. For instance, in February 2024, Quectel Wireless Solutions, a leading provider of IoT solutions worldwide, and Rohde & Schwarz have collaborated to validate Quectel’s cutting-edge 5G eCall module. The AG56xN series stands as a leading collection of 5G NR modules, utilizing the MediaTek MT2735 chipset to deliver outstanding connectivity solutions. These modules are designed to support 5G Rel-15, offering impressive data rates of up to 4.0 Gbps for downloads and 480 Mbps for uploads over a 200 MHz bandwidth. This represents a significant advancement in wireless communication speeds.
 

Automatic E-Call System Market Analysis

Based on triggering mode, the market is divided into automatic e-call system, and manual e-call system. In 2023, the automotive e-call segment was valued at over USD 1 billion. The market is witnessing significant growth, driven by the increasing adoption of connected vehicle technologies and the need for enhanced safety features. The automatic e-call system market is primarily segmented based on triggering mode into automatic e-call systems and manual e-call systems.
 

These e-call systems are gaining popularity due to their ability to automatically initiate a call to emergency services in the event of a crash, reducing response times and potentially saving lives. These systems utilize advanced telematics and connectivity through 4G/5G networks to ensure prompt communication and data transmission. As a result, it emphasizes on road safety and the reduction of emergency response times.
 

Based on installation, the automotive e-call system market is categorized into two installation types, third party service (TPS) e-call and standard e-call. The standard eCall segment is anticipated to register a market share of over 65% in 2023. These systems, mandated by the European Union, automatically connect vehicles to emergency services by dialing the emergency number 112 and transmitting critical data, such as the vehicle's location and the nature of the incident. They are designed to enhance response times and improve safety on the roads.
 

In contrast, TPS eCall involves the use of third-party service providers who receive the emergency call first, assess the situation, and then contact the appropriate emergency services if necessary. This model allows for additional services, such as filtering false alarms and providing more context about the incident but requires agreements between TPS providers and emergency service authorities to ensure effective communication and response.
 

Additionally, companies are increasingly introducing and investing in innovative solutions to address the growing demands of high-density data centers and to enhance cooling efficiency. For instance, in August 2024, significant advancements in TPS eCall technology have been reported, particularly regarding the transition from traditional circuit-switched eCall systems to Next Generation (NG) eCall solutions. One notable development in TPS eCall technology is the integration of additional data sources into the eCall system.
 

TPS providers are now enhancing the minimum set of data (MSD) transmitted during an emergency call by incorporating information from in-vehicle sensors, cameras, and other connected devices. This capability improves the quality of information sent to emergency responders, allowing for better assessment of the situation and potentially leading to quicker and more effective responses. These advancements reflect a broader commitment to improving road safety through enhanced emergency response capabilities, leveraging technology to save lives in critical situations.
 

Europe dominated the global automotive e-call system market with a major share of over 42% in 2023. The region has been at the forefront of implementing the automatic e-call system, a mandatory emergency call system installed in all new passenger cars and light commercial vehicles since March 2018. Moreover, the European Union has mandated the deployment of 112-based eCall services for all new vehicle models (classes M1, N1) as of March 31, 2018, ensuring widespread adoption across the region. 
 

Further, they have adopted Delegated Regulation (EU) 2024/1180, which amends existing regulations to enhance the interoperability and efficiency of eCall systems. This regulation supports the integration of both standard eCall and Third Party Service (TPS) eCall systems.
 

Furthermore, the European Emergency Number Association (EENA) has launched a project focused on harmonizing the integration between TPS providers and Public Safety Answering Points (PSAPs), aiming to develop a standardized approach to facilitate smoother cooperation. As of August 2024, significant advancements have been made in TPS eCall technology, particularly regarding the transition from traditional circuit-switched systems to Next Generation (NG) eCall solutions based on 4G and 5G networks. TPS providers are also integrating additional data sources, such as in-vehicle sensors and cameras, to enhance the quality of information transmitted during emergency calls.
 

The U.S. dominates the automatic e-call system market due to a combination of regulatory mandates, advanced automotive technology, and robust infrastructure. The National Highway Traffic Safety Administration (NHTSA) has enforced stringent safety regulations, making e-call systems increasingly mandatory in new vehicles to enhance emergency response times. The U.S. also leads in the adoption of connected car technologies, supported by significant investments in 5G and IoT infrastructure, which improve the functionality of e-call systems. Additionally, the presence of major automotive manufacturers and tech companies fosters innovation, accelerating the deployment of e-call solutions across the market.
 

Asia Pacific dominates the automatic e-call system market primarily due to the rapid growth of the automotive industry and increasing regulatory focus on vehicle safety in major economies such as China, Japan, and South Korea. Governments in this region have implemented stringent vehicle safety standards and regulations that push for the integration of e-call systems to enhance emergency response and reduce fatalities in accidents. Additionally, the widespread adoption of connected vehicles, advancements in telecommunication networks, particularly 4G and 5G, and the region's growing urbanization contribute to the expansion of the market.
 

Automatic E-Call System Market Share

Continental AG, Robert Bosch GmbH, and ZF Friedrichshafen AG hold a significant market share of over 35% in the automatic e-call system industry in 2023. Continental AG, Robert Bosch GmbH, and ZF Friedrichshafen AG are leading the charge in automotive technology innovation, particularly in the realm of advanced driver assistance systems (ADAS) and autonomous driving.
 

The company is focusing on integrating advanced sensor systems such as radar, lidar, and cameras with AI-driven algorithms to enhance vehicle safety and enable higher levels of automation. Robert Bosch GmbH is similarly advancing ADAS technologies with a comprehensive range of sensors, control units, and software platforms, aiming to create a cohesive ecosystem for both driver assistance and autonomous driving.
 

Meanwhile, ZF Friedrichshafen AG is making significant strides with its ProAI platform, which integrates cutting-edge computing power to support a wide array of automated driving functions. Each of these companies is also prioritizing sustainability by developing energy-efficient technologies and innovative solutions to meet the evolving demands of the automotive industry.
 

Automatic E-Call System Market Companies

Major players operating in the automatic e-call system industry are:

• Aptiv PLC
• Continental AG
• Denso Corporation
• Panasonic Corporation
• Qualcomm Incorporated
• Robert Bosch GmbH
• ZF Friedrichshafen AG
   

Automatic E-Call System Industry News

• In March 2024, New interoperability specifications for eCall systems. The European Union has introduced a draft legal act revising Delegated Regulation (EU) No 305/2013 to update the EU-wide interoperability specifications for automatic emergency 112 eCall systems. This revision aims to adapt the eCall infrastructure to 4G and 5G networks, improving how emergency calls are handled by Public Safety Answering Points (PSAPs). Since the original regulation, standards such as EN 15722 and EN 16072 have been updated to include more accurate vehicle location data and to address the shift from 2G/3G to packet-switched networks.
   
• In February 2024, The European Commission adopted this week a new delegated regulation on in-vehicle eCall systems. eCall, utilised in vehicles throughout the European Union (EU), automatically initiates a free emergency call to the public safety answering point (PSAP) infrastructure or a third-party service (TPS) eCall system when a vehicle is involved in a serious road accident. This can further be triggered manually by pressing a button. eCall is a particularly valuable system as it reduces the time it takes for the police, fire service, or ambulance to respond and arrive at the exact location of the incident.
   

The automatic e-call system market research report includes in-depth coverage of the industry with estimates & forecast in terms of revenue ($Bn) and shipments (units) from 2021 to 2032, for the following segments:

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Market, By Triggering Mode

• Automatic E-Call System
  • Third Party Service (TPS) E Call
  • Standard E Call
• Manual E-Call System
  • Third Party Service (TPS) E Call
  • Standard E Call

Market, By Installation

• Third Party Service (TPS) E Call
• Standard E Call

Market, By Vehicle

• Passenger Cars
• Commercial Vehicle
• Electric Vehicle
  • Hybrid EV
  • Plug-In EV
  • Battery EV

The above information is provided for the following regions and countries:

• North America
  • U.S.
  • Canada
• Europe
  • UK
  • Germany
  • France
  • Italy
  • Spain
  • Nordics
  • Russia
  • Rest of Europe
• Asia Pacific
  • China
  • India
  • Japan
  • Australia
  • South Korea
  • Southeast Asia
  • Rest of Asia Pacific 
• Latin America
  • Brazil
  • Argentina
  • Mexico
  • Rest of Latin America
• MEA
  • UAE
  • Saudi Arabia
  • South Africa
  • Rest of MEA