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Microsoft and IBM dominate the market with over 8% of the market share. Microsoft focuses on continuous innovation in emotional AI technology. By developing advanced emotion recognition algorithms and integrating them into various platforms, it enhances user engagement and experience. Their technology is particularly suited for several applications.
IBM utilizes its Watson platform to provide comprehensive AI solutions, including emotion and sentiment analysis. By integrating affective computing capabilities into Watson’s suite of services, IBM enhances its offerings for customer service, healthcare, and other enterprise applications. This integration allows IBM to cater to a wide range of industries, improving user interactions and data insights.
Major players operating in the industry are: