Home > Media & Technology > Automated Teller Machine (ATM) Market
ATM Market size exceeded USD 20 billion in 2020 and is projected to expand at over 4% CAGR from 2021 to 2027. The improvement in technology of the machinery is likely to support the rise of automated teller machines demand. It allows consumers to complete different tasks related to the banking through secure passage.
The industry players are focusing on integrating advanced technologies, such as AI, IoT, and biometrics technology, with the machines to offer a seamless customer experience. For instance, in June 2021, CaixaBank introduced automated teller machines with facial recognition technology, eliminating the need for the consumer to enter the pin. The technology is equipped with software & cameras capable of identifying above 16,000 points on the user face for ensuring safety. The company is planning to deploy about 100 machines across Spain in the near future.
The coronavirus pandemic has negatively impacted ATM industry. The outbreak has resulted in imposition of stringent lockdown measure and social distancing norms from the government authorities to stop the spread of the virus. This factor has created barriers for consumers in terms of visiting the ATM locations and completing various procedures.
The challenges due to the lockdown has shifted the end-users focus on online services such as net banking & digital payments. With an increase in accessibility to online platforms, customer reliance for completing transactions diverted to e-wallets & mobile payment applications, thus reducing the need of in-hand cash. However, the integration of both the technologies will support the utilization of automated teller machines in coming years.
Report Attribute | Details |
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Base Year: | 2020 |
ATM Market Size in 2020: | 20 Billion (USD) |
Forecast Period: | 2021 to 2027 |
Forecast Period 2021 to 2027 CAGR: | 4% |
2027 Value Projection: | 25 Billion (USD) |
Historical Data for: | 2017 to 2020 |
No. of Pages: | 300 |
Tables, Charts & Figures: | 571 |
Segments covered: | Deployment Model, Type, Applications, and Region |
Growth Drivers: |
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Pitfalls & Challenges: |
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The Indian ATM market is forecast to register around 7% gains through 2027 owing to the outsourcing of managed services for proper maintenance of the systems. The strict rules from the Ministry of Home Affairs (MHA) and the Reserve Bank of India (RBI) regarding the ATM ecosystem including introduction of penalty scheme for the downtime of the machine and implementation of cassette swap for replenishing the automated teller machines have shifted several bankers to outsource post-installation services.
The ATM market demand is poised to witness growth rate of nearly 5% in the UAE till 2027 led by the increase in tourism sector. With the relaxation of covid-19 protocols & border restrictions globally, the number of travelers visiting the nation has increased. According to the Dubai tourism report, about 4.88 million visitors entered the city between January and October of 2021.
The rise in tourism will increase the need for in-hand cash for the passengers across the countries, thus creating market growth opportunities. With scalability advantages offered through the deployment of white label ATMs as the operational activities are handled by non-banking entities, bankers can focus on expanding their network to cater to the growing demand.
The government sector in the automated teller machine market is estimated to exhibit over 4% CAGR during 2021 to 2027. The introduction of new policies from the governing authorities to develop the industries safety & operationality standards will boost the sector growth.
The Europe ATM market size is expected to observe 4% growth through 2027. To offer advanced solutions and seamless customer experience, industry participants in the region are forming strategic partnerships to launch new services. For instance, in July 2021, KAL & EVO Payments announced a new service solution for its customers in Europe. The service integrates EVO’s payments infrastructure and KAL’s Kalignite software suite that enables the independent ATM deployers & banks to swiftly deploy the automated teller machines to any location across the region. The software allows service providers to choose machines from more than 40 vendors and any ATM type with regulatory permissions at short notice.
Key players operating in the market include:
Companies are focusing on increasing their market presence through strategic acquisitions and launching new technologies in the industry. For example, in August 2021, NCR Corporation revealed receiving the approval from the Competition and Markets Authority in the UK for the acquisition of Cardtronics Plc., one of the biggest non-bank ATM operators. It will support the company in expanding its market reach in the UK.
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